Frequently Asked Questions

Our Earthly Treasures accepts Paypal, Visa and Mastercard.

 

Shipping

 

All items in my shop ship First Class to the US and Canada for a low fee of $3.00.

 

I am happy to ship international via First Class International Post for $9.00.

 

If you would like an item shipped Priority or another faster service, please contact me prior to purchase.

 

*******INTERNATIONAL BUYERS PLEASE READ*********

 

International orders typically take 1-3 weeks for delivery, but can take up to 4-5 weeks if the are held in Customs. If you are ordering for a specific event or gift, please allow enough time for the item to be made and enough time for shipment.

 

The total price of your item includes the item price and shipping only. It does not include any duties or VAT. If you are charged a customs fee or VAT, it is the responsibility of the buyer to pay these fees to your customs office.

 

In most countries, you have to pay taxes or duties on imported goods. Please know your country’s policy before placing your order.

 

The rules differ in every country, making it impossible for me to know the rules, regulations, customs, or rulings of every single country.

 

Refunds and Exchanges

 

Your satisfaction is guaranteed.